Troy Belden
Chief Operating Officer, Chief Technology Officer

Belden has 28 years of domestic and international experience in consumer engagement operations across numerous industries, including healthcare, education, financial services, technology, retail, and government.

Accomplished Global Contact Center executive with extensive expertise in global operations, customer satisfaction & quality improvement and development; workforce management, change management, vendor selection & management, employee engagement, transition management, mergers and acquisitions, P&L management, and execution. Proven ability to lead within global organizations, increasing revenue and profitability. Consistent record of developing successful leaders, executing plans and strategies, and delivering exceptional service levels.